Frequently Asked Questions
Everything you need to know about bringing Nēbu Luxury into your home.
What materials are used in Nēbu Luxury furniture?
We source only the finest sustainable hardwoods, premium top-grain leathers, and hand-finished metals to ensure every piece meets our uncompromising standards of durability and aesthetics.
How long does shipping take for large furniture items?
Standard white-glove delivery typically takes 3-5 weeks. This includes professional assembly, placement in your room of choice, and removal of all packaging materials.
Do you offer international shipping?
Yes, Nēbu Luxury ships to over 40 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and order volume.
What is your return policy for home decor?
We offer a 30-day satisfaction guarantee. If you are not completely in love with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.
Do your products come with a warranty?
All Nēbu Luxury furniture pieces are backed by a limited 5-year structural warranty, covering any manufacturing defects in materials or craftsmanship.
Can I request custom finishes or upholstery?
We offer bespoke customization on select collections. Please contact our design concierge team to discuss fabric swatches, wood stains, and personalized dimensions.